Table 3 Validation results of the interacting pseudo-agent approach
Performance measure | Without interaction | Pseudo-agent | Pseudo-agent |
|---|---|---|---|
(interaction disabled) | (interaction enabled) | ||
Utilization* | |||
Physician | 0.64 (0.63, 0.65) | 0.64 (0.63, 0.65) | 0.89 (0.88, 0.90) |
Delegate | 0.72 (0.72, 0.72) | 0.72 (0.72, 0.72) | 0.93 (0.93, 0.93) |
Time to disposition (minutes) | |||
Physician (High acuity) | 26.97 (26.68, 27.26) | 26.97 (26.68, 27.26) | 28.42 (28.13, 28.71) |
Physician (Low acuity) | 18.92 (18.41, 19.43) | 18.92 (18.41, 19.43) | 83.97 (78.37, 98.57) |
Delegate (Low acuity) | 28.13 (27.61, 28.65) | 28.13 (27.61, 28.65) | 110.94 (105.15, 116.73) |