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Table 1 Characteristics of the web search for health information

From: Effectiveness of a chat-bot for the adult population to quit smoking: protocol of a pragmatic clinical trial in primary care (Dejal@)

Advantages

Downsides

Ubiquity

Unequal quality of information

Immediacy

An identified source cannot always be found

Ability to access specific population segments

The date when the content was updated cannot always be found

Automation of messages

Need to adapt the message to the targeted population

Possibility of contact and learning among peers

Risk of information overload for the patient

  1. Translation from: Casado, S. El Papel de la Información en el empoderamiento del paciente en Basagoiti I. Alfabetización en salud. De la información a la acción [pdf]. Valencia: ITACA/TSB; 2012. ISBN: 978–84- 695-5267-4 Available at http://www.salupedia.org/alfabetizacion/