Table 2 Normalization Process Theory Core Constructs
Coherence (CO) (Sense-making work) | Cognitive Participation (CP) (Relationship work) | Collective Action (CA) (Enacting work) | Reflexive Monitoring (RM) (Appraisal work) |
|---|---|---|---|
The sense-making work that people do individually and collectively when they are faced with online self-diagnosis and seeking online health information | The relational work that people do individually and collectively to build and sustain online health information seeking | The operational work that people do by investing effort and time to engage in online self-diagnosis and seeking online health information and to use this information in consultations | The appraisal work that people do when online self-diagnosing or seeking online health information that affects them and others around them |
Differentiation: | Initiation | Interactional workability | Systemization |
How a set of practices are different from each other | Key participants driving a set of practices forward | Interactional work people do with each other in consultations and other everyday settings | Collecting information to determine how effective and useful it is |
Communal specification: | Enrolment | Relational integration | Communal appraisal |
A shared understanding of aims and benefits of a set of practices | Strategies used to engage in tasks and help secure implementation | Communicating reliable knowledge about tasks to build accountability and maintain confidence | Working together to determine and evaluate the worth of a set of practices |
Individual specification: | Legitimation | Skill set workability | Individual appraisal |
An understanding of the responsibilities around a task and practices | The belief that the set of practices is correct and if it is right to be involved | Task allocation and performances | Working as individuals to appraise the effects on themselves |
Internalization: | Activation | Contextual Integration | Reconfiguration |
Understanding the benefits and values of a set of practices | Defining actions, behaviours and procedures needed to sustain a practice and stay involved | Managing a set of practices through the allocation of different kinds of resources | Redefining procedures or modifying practices. |