Phase | Adjustments |
---|---|
Phase I (Look and Feel) | - Change all pictures of the tool into more neutral pictures. - Colours: ○ More colour requested in the starting page (top picture). ○ The composition of colours more into one line over all pages of the tool. - Remove the time indication at the start of a category. - Add the option ‘not applicable’ to all propositions. - The button towards the overview needs to become more visible. - The configuration of the messages on the overview page need to change in order to make the messages more logical. |
Phase II (Navigation) | - Visualization is necessary in order to scroll down on the homepage. - Make the accompanying texts shorter and more personal for the user. - The category money needs a revision: ○ What is the purpose of this category? More information is required. ○ New propositions such as “I want to know the costs for my care.” and “I need assistance with my administrative tasks.” - Clients ask for a read-aloud function. - The homepage should make clear how people who assist clients during the search should use the tool. - If someone finished one category, the explanation of the tool should change and include a suggestion to continue. |
Phase III (Content) | - The language used should become as easy as possible. - Propositions: ○ More examples of answer are useful. ○ Similar propositions should be combined. ○ Ordering needs more logic. - Some aspects were missing: ○ Happiness and well-being “I need assistance to be happy.” ○ Children “When you have children: my children matter to me.” ○ Debts “Debts influence my life.” ○ Current living environment “I am happy at my own home.” - More information how to contact people who can assist with the search for long-term care (Independent Care Coordinators). |