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Table 3 Functionalities of the Triage mobile application

From: Thailand medical mobile application for patients triage base on criteria based dispatch protocol

Function

Propose

How to use

Benefits

Graphical design

1.Triage

To identify IDC

Interview patient or consider patient habit by following the questions of CBD in application question by question. The result will show IDC to requesting a pre-hospital resources.

IDC can scope an appropriate requesting to pre-hospital resources.

The IDC together with part of suggestion where patient waiting in pre-hospital should be transferred.

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Point of design: 1.quickly accessible to triage

2.triage accuracy presentation

3.quickly accessible to a suggestion

4.direct manipulation for easy remembering

5.menu selection replace keyboard using

2.Finding responsibility of emergency care unit

To show nearby emergency care unit and a phone number

This function show emergency care unit based on Google map Application programming interface (API) with shortest transferring time consideration.

Patient or staff will have an information of emergency care unit which was ordered by transferring time from current location.

Point of design: 1.quickly accessible

2.accessible timing

3.menu selection replace keyboard using

4.reduce short term memory load

3.Patient triage log file

To check the triage information

Patient or staff can find the previous information of IDC code to identify the requesting of pre-hospital process

Log file can provide triage information to inform the pre-hospital process and confirm triage information.

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Point of design: 1.practical used

2.design dialog yield closure

3.simplicity

4.adequate presentation of information

4. Exporting IDC information

To send the information of IDC to associate emergency person

Patient or staff can send doctor or provincial emergency care unit a result of IDC which contains the detail of patients’ habits from the questions of CBD.

Provincial emergency care unit can use that information for preparing emergency resources when patient is transferring.

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Point of design: 1.practical use

2.convenience

3.simplicity

4.adequate presentation of information