Table 6 Cross matrix usability test result
From: Thailand medical mobile application for patients triage base on criteria based dispatch protocol
| Â | User Motivation | |||||||
|---|---|---|---|---|---|---|---|---|
| Â | Usability difficulties | Bug founding | Doubt visual representation | Doubt on usage | Missing information | Misunderstand | Total | |
Function Test | 1. Triage | 1 | 0 | 3 | 2 | 0 | 6 | 122 |
2. Finding responsibility of emergency care unit | 2 | 0 | 2 | 0 | 4 | 1 | 83 | |
3. Patient triage log file | 0 | 0 | 1 | 3 | 0 | 3 | 7 | |
4. Exporting IDC information | 3 | 0 | 2 | 3 | 0 | 4 | 131 | |
Total | 6 | 0 | 73 | 82 | 4 | 131 | 22 | |