Table 2 Facilitators of using health information technologies by women

Management facilitators

Providing adequate training

Providing training services [26, 29, 34, 37,38,39,40,41, 46, 49, 51, 54, 57, 58]

14

23

Financing

Providing financial budget to support the spread of health technologies and internet services by governments [29, 38]

2

Providing relatively less expensive medical services [29]

1

Financial support for women and through governments [24, 29, 40, 46, 47, 58]

6

Managers’ performance

Establishing close collaboration between hospitals and professional institutes to improve the quality of online programs [29]

1

Administrative support for the use of the system [38]

1

Administrative support for personnel training [38]

1

Preventing possible spread of misinformation [30]

Environmental, and sociocultural

Reducing the anticipated stigma associated with disclosing abuse [25, 26, 28, 31,32,33, 41, 54]

8

Diminishing inequalities or disparities in health care [29, 42]

2

Social support [25, 51]

2

Face-to-face, interactive group sessions as most effective in communicating with culturally and linguistically diverse (CALD) communities [57]

1

Providing culturally tailored models of health care [57]

1

Creating spaces for communities, health workers and others to consider cultural attitudes to health communication and management [57]

1

Using different cultural patterns of knowledge acquisition [57]

1

Using the services of people from the same racial, cultural and linguistic background [57]

1

Cultural adaptation to perform appropriately with diverse populations [35]

1

Consideration of fasting or lifestyles/religious rituals [57]

1

Cultural consideration of the role of family in disseminating information (e.g., eldest son may do a majority of translating, or information sharing) [57]

1

Using different cultural patterns of knowledge acquisition [57]

1

Improved understanding of cultural [57]

1

Using an informal setting and opportunity for interaction to overcome culturally ingrained inhibitions [57]

1

Reducing gender-based barriers for women and girls in accessing healthcare services [58]

1

Technological facilitators

Design, implementation and execution

Simple, usable, and user-friendly design of technologies [23, 25, 28, 38, 41, 42, 45,46,47,48,49, 52, 54, 56]

14

24

Considering women’s preferences and needs in designing health information technologies [28, 32, 36, 40, 49, 56]

6

Designing technologies in a multilingual way [39, 42, 45]

3

Considering women’s computer literacy, IT knowledge, and technology experiences [30, 38]

2

Creating technology content in the form off and practical content [49, 54]

2

Promoting the use of the Internet and mobile electronic devices [29, 57]

2

Serving the systems both offline and online [39, 54]

2

Using of preferred community language(s) in designing technologies [57]

1

Greater flexibility in service delivery [57]

1

More use of voice instead of text in the design of technologies for literacy challenges [39]

1

Designing technologies according to age groups [40]

1

Improving convenience and information access [48]

1

System integration and managing the pre- and post-immunization experience [48]

1

Tailoring or personalizing technologies [28]

1

Designing systems in a scalable and expandable way to meet the needs of users with the progress of time and changing situations [38]

1

Providing computer kiosks in doctor’s waiting rooms to accessing the Internet anytime and anywhere [36]

1

Using cloud services as a feasible solution to reduce connectivity challenges [54]

1

Improving technical and practical solutions to improve implementation [23]

1

Constantly updating systems [46]

1

Developing technologies in an evidence-based manner [54]

1

Designing ICT technologies with a gender perspective [33]

1

Guarantee the widespread use of internet services by network operators [29]

1

Understand cultural factors influencing acceptability in technology design [35]

1

Creating informational content of technologies based on local needs and demands [56]

1

Legal and regulatory facilitators

Fixing violations or threats

Enhancing privacy, confidentiality, security, and anonymity in unique ways [35, 36, 40, 50, 53]

5

5

Appropriate setting of ethical, legal guidelines

Establishment of ground rules for use of technologies and protecting of women privacy [29, 43]

2

Providing the specific guidelines to govern social media use [51]

1

Considering specific regulations on confidentiality and access to data [50]

1

Developing strict legal regulations to protect data and avoid its exploitation for profit [27]

1

Personal

facilitators

Providing adequate training

Increasing awareness, skills and continuous education of women [25, 26, 29, 31, 34, 39,40,41, 43, 46, 49, 51,52,53,54, 57, 58]

17

14

Providing education courses in basic and advanced computer training [37, 52, 53]

3

Planning and implementing training programs [37]

1

Use of bilingual educators to overcoming linguistic barriers [57]

1

Technical support (calling computer company for help and support, reading books and manuals, and etc.) [37]

1

Creating interest and motivation

Providing financial or non-financial incentives (motivation) for women [23, 24, 26, 29, 33, 37, 40, 41, 46, 47, 49, 51, 54, 58]

14

Introducing technologies and their benefits [41, 47]

2

Gain technical and computer skills [34, 40]

2

Using peer-led self-empowerment training programs [57]

1

Strengthening women consent processes [46]

1

Tailoring and personalizing the intervention [49]

1

Encourage learning about technology [37]

1

Ensuring the reliability of information provided through technologies [29]

1

Building trust in women towards technologies [29]

1

Data and information management facilitators

Appropriate data collection methods

Importing clinical data from the EMR into the internet-based decision aids [36]

1

4

Data quality assurance

Systematizing the process of gathering patient data [38]

1

Accurate and reliable information

Use multiple sources to verify information provided through technology [48]

1

Providing information in the form of evidence-based [49]

1