Skip to main content

Table 5 SA model performance

From: Use of sentiment analysis for capturing hospitalized cancer patients' experience from free-text comments in the Persian language

Metrics

General services

Healthcare services

Life expectancy

F-measure

93.1

95.1

94.1

Accuracy

89.3

92.6

90.8

Precision

91.4

94.3

93.2

Recall

94.9

93.5

92.4

Specificity

82.4

82.3

85.7

AUC

96.16

98.25

96.34