From: Comprehensive improvements in the emergency laboratory test process based on information technology
Group | Total number (cases) | Very satisfied (cases/%) | Satisfied (cases/%) | Generally satisfied (cases/%) | Dissatisfied (cases/%) | Satisfaction Rate |
---|---|---|---|---|---|---|
Before optimisation | 31 | 17/54.84 | 8/25.81 | 4/12.90 | 2/6.45 | 80.65 |
After optimisation | 31 | 26/83.87 | 3/9.68 | 1/3.23 | 1/3.23 | 93.55 |
χ2 | — | 5.01 | 2.763 | 0.35 | 0.35 | 1.292 |
P | — | 0.025 | 0.096 | 0.554 | 0.554 | 0.256 |