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Table 2 HRH health system performance measurements

From: A command centre implementation before and during the COVID-19 pandemic in a community hospital

Hospital Indicators

2016

2017

2018

2019

2020

2021

ED LOS for Admitted Patients (90th Percentile, hours)

21.4

23.9

20.1

20.0

16.4

18.3

ED LOS for Non-Admitted, High Acuity (90th Percentile, hours)

7.3

7.0

7.1

8.0

7.7

8.7

ED LOS for Non-Admitted, Low Acuity (90th Percentile, hours)

4.4

4.1

4.3

5.7

4.8

5.8

Physician Initial Assessment Time (90th Percentile, hours)

3.3

2.9

3.2

4.0

3.1

4.3

Time to Inpatient Beds (90th Percentile, hours)

13.0

16.3

11.8

10.6

6.5

8.0

Ambulance Offload Time(90th Percentile, minutes)

69.0

25.0

23.0

27.0

24.0

35.0

  1. (Definition are found at The Canadian Institute for Health Information CIHI) https://www.cihi.ca/en/access-data-and-reports